Privacy Policy
General Terms
The following privacy policy describes how SIA “OMSA” (hereinafter also referred to as – “we” or “omsa.lv”) collects, processes and stores personal data that the omsa.lv online store collects from its customers and persons visiting the website (hereinafter referred to as – “You”).
The creation of the Privacy Policy has been carried out in accordance with the principles of personal data processing included in Regulation No. 27 of the European Parliament and of the Council of 27 April 2016. 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.
Personal data means any information relating to an identified or identifiable natural person. Processing means any operation which is performed upon personal data, such as collection, recording, alteration, use, consultation, erasure or destruction.
Data controller
The controller of your personal data is SIA “OMSA”, company Reg. No. 42103036485. style="text-decoration:underline">.lv
Phone number: +371 29171205
Acquisition, processing and storedšana
We obtain, process and store personally identifiable information mainly using the online store website, e-mail or online contact form.
By visiting and using the services provided in the online store, you agree that any information provided is used and managed in accordance with the purposes set out in the privacy policy.
What personal data is processed and its purpose
We obtain, process and store personally identifiable information mainly using the online store website, e-mail or online contact form.
By visiting and using the services provided in the online store, you agree that any information provided is used and managed in accordance with the purposes set out in the privacy policy.
Data to use
Intent
Basic information (first name, last name, email)
Including from third parties if you decide to join with your Facebook, Google or Instagram account.
• ŠThese data are required for registration in the online store and authentication for further use of the website.
• Your basic information is required for placing orders and for identification in case of uncertainty.
• Email may be used to communicate with you and send you marketing materials if you have signed up for this.
• Basic information may be collected if you place an order by email or phone.
• Your phone number is required to contact you, arrange delivery, and exchange information about order status or changes.
Phone number
• The data is necessary for the efficient delivery and organization of the order, as well as for invoicing.
Residential and/or shipping address
• Required for accepting payments or in case of refunds.
Payment information
• For customer service purposes to provide a better quality service.
History of Communication
• Required for financial accounting purposes, as well as for the fulfillment of contractual obligations – warranty service, customer service.
Order history
• To improve and enhance the website, as well as to protect the omsa.lv website and you as a customer.
Information about your device
(Internet Protocol (IP) address and device type, your location data, as well as information about it)
• To comply with regulatory requirements, including, but not limited to, providing information to state institutions.
All aboveš specified Personal Data
In addition to the above, we have the right to verify the accuracy of the data submitted using publicly available registers.
Data transfer tošana treš persons
Your data may be transferred to third parties as part of the provision of services, but they are disclosed only in essential cases.
In the event of subcontractors being involved, we will take all necessary measures to ensure that our data processors ensure the confidentiality of personal data.
Financial transactions related to the purchase of goods on our website may be processed by our payment service providers. We share your transaction information with our payment service providers only to the extent necessary for your payment, refund and complaint needs.
Personal data may be transferred to competent state authorities and administrative institutions, including law enforcement authorities, such as the police or other supervisory authorities, but only in case of necessity and in accordance with the legal procedure set out in regulatory enactments.
Legal basis of personal data processing
The legal basis for the processing of personal data is Article 6(1)(a), (b), (c) and (f) of the General Data Protection Regulation:
a) the data subject has given consent to the processing of his or her personal data for one or more specific purposes;
b) processing is necessary for the performance of a contract to which the data subject is a party or in order to take steps at the data subject's request prior to entering into a contract;
c) processing is necessary for compliance with a legal obligation to which the controller is subject;
f) processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.
Marketing Notices
By choosing to sign up for our marketing communications (by signing up on the website or in your profile), you will receive marketing communications, informational materials about news and promotions.
You can opt out of direct marketing communications sent by omsa.lv at any time. You can do this:
• by contacting us by email - omsa@inbox.lv - or by using the unsubscribe link in the information material sent to you by email.
Your rights
In accordance with the General Data Protection Regulation and the legislation of the Republic of Latvia, you have the right to:
• Receive clear and understandable information about who processes your data, what data is processed, what is the purpose of the processing, the legal basis, and other information in clear and understandable language;
• Access your personal data, receive information about its processing, as well as request a copy of your personal data;
• Request the correction of incorrect, inaccurate or incomplete personal data;
• Delete your personal data (“be forgotten”), except in cases where the law requires the retention of the data;
• Withdraw your previousš consent to the processing of personal data;
• Restrict the processing of your data – the right to request that we temporarily stop processing all of your personal data.
Our website uses cookies
You can read more about our cookie policy on our page – Cookie Policy.
Personal data processing termš
Your data is processed to the extent reasonably necessary depending on the specific purpose of data processing, in accordance with the provisions of applicable laws and regulations.
omsa.lv stores and processes your personal data as long as at least one of the criteria below exists:
• Personal data is necessary for the purposes for which it was received;
• While omsa.lv and/or you may exercise your legitimate interests, such as submitting objections or bringing or pursuing legal action in accordance with the procedures set out in external regulatory enactments;
• Legal obligation to store data, such as in accordance with the Accounting Law;
• As long as your consent to the relevant processing of personal data is valid, unless there is another lawful basis for the processing of personal data.
Upon the expiry of the criteria referred to in this paragraph, the storage period for your personal data also expires and all relevant personal data are permanently deleted from computer systems and electronic documents containing the relevant personal data or these documents are anonymized.
Changes to Privacy Policy
The Privacy Policy is updated regularly and all changes made to it will be visible on this page.
The Privacy Policy of SIA “OMSA” came into effect and was last updated on 05.12.2023.